30 DAY MONEY-BACK GUARANTEE
We want you to be fully satisfied with every item that you purchase from www.FeelBetterCalifornia.com If you are not satisfied with an item that you have purchased, you may return the item within 30 days from the order date for a full refund of the purchase price, minus the shipping, handling, or other charges.
Credit Card: Credits will be issued to the original charge account when the product is returned within 30 days from the purchase date with a valid sales receipt or FeelBetterCalifornia.com packing slip. Cash refunds will not be given. In the case of a lost, stolen, or closed credit card, the customer must provide a letter (on letterhead) from their credit card company that states the account was closed in good faith. The letter and valid sales receipt or FeelBetterCalifornia.com packing slip must be emailed to firstname.lastname@example.org when you are returning the products.
Check Refunds: If you paid by check, with a valid sales receipt, we will offer a company check as refund ten business days after your purchase.
Debit Card: Debit card refunds will be issued as a cash refund within 30 days from the date of purchase with a valid sales receipt. Debit card refunds may also be issued to the original charged account if there is not sufficient cash available.
RETURNING AN ITEM
Pack the item securely in the original package, if possible. Enclose the original packing list, or a copy, with the item. If you cannot send your packing list, please include your order number, billing name, address and contact information with the item. All products must be returned, unused or used, in good condition, in original boxes (whenever possible), and with all paperwork and accessories to ensure full credit. All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries. For your protection, we recommend that you use UPS or Insured Parcel Post for your return. Unless your packing slip directs you to ship an item to a different address (and if so, follow such directions), ship the return package to:
FEEL BETTER CALIFORNIA, INC.
11606 VIMY ROAD
GRANADA HILLS, CA 91344
Keep the Return Tracking Number from the package you are returning to ensure that the package is returned to the warehouse. You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your returned product. You will be refunded the shipping cost if the return is a result of a manufacturer error or a shipping error on our part.